Account Deletion — Be Electric CMMS Apps

This page explains how to request deletion of your Be Electric Requestor or Be Electric Tech account and what happens to your data.

Last updated: June 27, 2026

Overview Be Electric CMMS apps are B2B tools. Accounts are created by your organization's administrator. If you no longer need access, you may: Ask your employer / administrator to deactivate or delete your account, or Contact Be Electric support to request deletion of your account and associated personal data The apps provide an in-app path to start a deletion request. Deletion is completed on our servers after we verify your identity and process the request through support and/or your organization's admin workflows.

How to request deletion Option A — In the app (recommended) Sign in to the app Open Profile Tap Request account deletion Read the confirmation dialog Tap Email support — this opens your email app with a pre-filled message to support@be-maintain.com The pre-filled email includes your name and account email to help us locate your account. Option B — Email support directly Send an email to support@be-maintain.com with: Subject: Account deletion request — Be Electric [Requestor / Tech] Body: Your full name, account email, organization name, and confirmation that you want your account and associated personal data deleted Option C — Through your organization Your employer may remove your account using administrative user management in the Be Electric Tech app (admin role). Contact your internal administrator if you prefer this route.

What data is deleted When your deletion request is verified and processed, we delete or disable data associated with your user account, including: User profile (name, email, role, department, company link) — deleted or deactivated Authentication record (Supabase Auth user) — deleted or disabled Account identifiers linking you to the CMMS — removed Deletion is performed using our server-side user management functions (including delete_user_by_id and related Auth cleanup). Processing typically completes within thirty (30) days of a verified request.

What data may be retained Even after account deletion, certain information may be retained where required or permitted by law or legitimate business needs, including: Maintenance and operational records Work orders and maintenance requests you created or participated in may remain in your organization's CMMS history Photos, signatures, notes, and timestamps attached to completed or in-progress maintenance work may be retained for operational, warranty, safety, regulatory, or contractual reasons Such records may be disassociated from your personal account (for example, anonymized requestor reference) rather than deleted entirely Legal and security Audit logs, security events, or compliance records Backup copies for up to ninety (90) days before automatic overwrite Information necessary to resolve disputes, enforce terms, or comply with legal obligations Your organization, as the data controller for much of this operational data, may have separate retention policies.

Processing time Acknowledgment of your request — within two (2) business days Identity / authorization verification — one to three (3) business days (we may confirm with your organization) Completion of deletion/deactivation — within thirty (30) days of verified request, unless a longer period is required by law or complex record review We will email you at the address associated with your account when processing is complete, or if we need additional information. For escalation, reply to your support thread or email support@be-maintain.com with "Account deletion escalation" in the subject line.

Before you delete your account Export needs: If you require copies of maintenance records, request them from your organization or email support@be-maintain.com before deletion Active work: Inform your team if you have open maintenance requests or assigned work orders Alternative: Your administrator can deactivate your account instead of deletion if you may return to the organization

Children's accounts These apps are not intended for children. If you believe a minor's account was created in error, contact support@be-maintain.com immediately.

Questions Be Electric Salwa Road, Building C1, 1st Floor Qatar Email: support@be-maintain.com Support: https://www.be-maintain.com/support Privacy Policy: https://www.be-maintain.com/privacy